Due to the pending need for faculty and staff to work from home, the Office of Technology pushed out an additional software package to Luther Seminary computers on Monday, which will aid in our ability to support you in a remote capacity. The software, BeyondTrust Remote Support, will have no impact on the functionality or security of your computer. It will, however, allow for OT staff to remotely assist you with any technical issues, with your authorization of course. More details will be posted on the OT website on Wednesday, but our rapidly changing reality required us to deliver this software to you in an expedient manner.
Should you have any questions or concerns, feel free to reach out to me at jmatthias001@luthersem.edu or watch for a more detailed description on the OT website on Wednesday.