We have several comings and goings in IT this summer.
We are sad to announce that Laura Ledray will be leaving us Thursday, June 6 to work in San Diego. Over the past year and a half, Laura has been extremely productive in meeting support needs and seeking better ways to support our faculty, staff, and students! It’s truly been great to have her on our team.
We are happy to announce that Jacob Fredrikson is joining the shared IT team on June 10. He’ll be providing support at Augsburg and at Luther Seminary, with a focus on the MDivX program. Jacob has been a temporary employee with Augsburg this past year.
We will have a light IT student worker presence this summer. One of our IT Helpdesk students graduated and two are on internship this summer. We have one new student worker who started June 3, but are still seeking additional student workers!
Please be aware that with these staff changes and light student coverage, it may take us a little longer to respond to helpdesk tickets and phone calls.